FAQs Content ( Products )
I'm not sure what product(s) I need; can I talk to you about the different options available?
If you have any questions regarding what product(s) you need, please contact our customer support team and we'll make sure you get the advice you require.
How do I find out when products are back in stock?
We receive stock on a regular basis. You can request back in stock notifications direct from the page of the product you are looking to purchase. You will receive an email once this product is back in stock. You can also contact our Customer Support Team for a more specific date.
How accurate are the colours shown for each product?
We have made every effort to make the colours on screen as accurate as possible. Unfortunately, we cannot guarantee an exact colour match of the on screen colour to the colours of the actual products as this may vary depending on your screen settings and resolution.
If you're unsure, you can always contact our customer support team who will be happy to help you.
I can't find the product I'm looking for online?
If you are struggling to find a product you can use our search facility or get in touch with our customer support team who will assist you in finding the product or a suitable alternative.
Do you have a store that I can visit before I buy?
We do! You can visit our store in Stockton on Tees to get specialist advice from our team, assistance with colour matching, or to get hands on with our products.
What types of products do you sell?
We stock a wide range of products including human hair extensions, accessories, styling tools and haircare products.
What lengths of Hair Extensions do you offer?
We stock a variety of lengths ranging from 10" all the way up to 30" depending on the range that you wish to purchase from. Not every product is available in every length, please check the product page for more information.
Can you help me find a colour match?
Yes we can! If you are unable to find a suitable colour match online, you can contact our customer support team who will assist in helping you find the correct colour for your hair.
Can I wear different hair extension ranges/brands at once?
No, we never recommend you wear different hair origins, ranges and brands at once in your hair because of the different qualities and specifications. To find out more information about this and why we do not recommend, head to our journal post answering this question here.