FAQs Content ( Payments )
What types of payment do you accept?
For your convenience, we accept:
Visa, Mastercard, Maestro, American Express, Discover, Diners Club, Apple Pay, Shop Pay, Google Pay, and Klarna.
When will I be charged for my order?
Once you have placed your order your chosen payment method will be charged immediately upon completion.
Do your prices include VAT?
Yes, all of our prices include UK VAT.
Are there any additional costs I need to be aware of?
No, the price shown in your basket is the price you pay if you are in the UK. If you are an international customer, there may be tax or import duties.
Why is my payment failing?
Our payment gateways are automated and carry out a number of security checks. If your payment is failing, it is likely that the information you have given us is incorrect, such as your card's registered billing address. If you feel this is in error please contact us.