Standard Tracked service - £3.50
Courier/Special/Next Day Tracked Service (Next Working Day Delivery) - £6.50 (available for all orders).
Orders placed online before 3.30pm with payment being completed successfully and the payment has passed all necessary online security checks, will be dispatched the same day for next working day delivery (depending on service selected or automatic due to value) to most of the UK. If customers prefer delivery by Royal Mail, orders must be placed by 2.30pm and we must be informed before the goods are packaged and dispatched.
Free Standard Delivery: The free standard delivery is a royal mail tracked delivery service and can take 3 - 5 working days to get to the delivery destination. If orders are needed urgently please select the next working day delivery option (not a free service) which will be delivered the next working day between 9 and 5 (working days are Mon - Fri).
Christmas Delivery Note: Orders placed after 10.30am on 24th December will not be dispatched until 27th December due to bank holidays. Orders placed in between Christmas and New Year will be sent on a next working day service if selected (working days are Mon - Fri), however orders placed after 10.30 am on 31st December will not be dispatched until 2nd January 2014. Orders placed on a standard delivery during the holiday period will have a delay due to bank holidays. During holiday periods deliveries can be delayed due to high volume of orders if your order is not with you the next working day (if selected) please call us on 01642 867213. Merry Christmas and Happy New Year! Xx
In such cases that goods are returned for a refund, the original delivery cost will be deducted from the total refund cost. By accepting our T&C's when ordering/registering from this website, you agree to such deduction if goods are returned where free delivery has been applied.
For orders which the lower rate of delivery has been paid, Items will be dispatched for Next Working Day delivery, but this is not a guaranteed service. If you require your items guaranteed Next Day Delivery, you must contact us immediately after making your order to upgrade the shipping or place your order by telephone. Our Next Working Day delivery service is not available on weekends.
If you require your delivery for a Saturday you can contact us and request this, however there is an additional charge to pay the delivery companies for the service. The Saturday delivery service is only available for customers within mainland UK.
Orders dispatched using the guaranteed Next Working Day Courier/Special/Tracked Service can be delivered any time between approximately 9am & 5pm and require a signature. Deliveries made by Royal Mail Special Delivery will be made before 1pm weekdays. Deliveries by Fed Ex will be between approximately 9 & 5pm on the day of delivery. Deliveries on Royal Mail Tracked service may take 4 working days to be delivered to the UK. All orders are dispatched each day during the week, if an order is placed during the weekend the order will be dispatched on the first available working day.
International orders are dispatched using Royal Mail, or with a courier for larger shipments. All deliveries must be signed for. Delivery costs vary on the value of goods and the delivery destinations, International Signed For™ with Royal Mail aim to have orders delivered in three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world, However at busy holiday periods these times may not be met.
For more detailed information regarding our delivery procedures, please see our Terms & Conditions section.